Tag Archives: Robert Kaplan

Content questions: Critical Thinking 101

In my first content questions piece, I cited Robert D. Kaplan’s Washington Post article, in which he describes how people use content to distort and deceive — how information becomes misinformation and then the misinformation is amplified.

wolf in a forest

Reader Mark Baker proffered this comment:

This is an old wolf in new sheep’s clothing, but there are so many wolves now, and their sheep’s clothing is such a bad fit that we can always see their paws and teeth sticking out.

I respectfully disagree.

This is not to pick on Mark, with whom — based on his subsequent comments and on other conversations we’ve had in this forum — I agree on most things. But here, at least, I think he understates the problem.

Sure, sometimes it’s easy to spot the content frauds. Just like in Cold War-era spy movies, you knew who the bad guys were because they had Russian accents.

But many wolves are better at masking their true selves. Social media, especially, makes for effective masks. It’s easy to pretend you’re something you’re not.

(It’s been 25 years since Peter Steiner’s famous “nobody knows you’re a dog” cartoon in the New Yorker. How much has really changed since then?)

Exposing the wolves

We try hard to spot the wolves behind the masks. We look for trusted allies who can curate the content we receive. And we instinctively turn toward people who resemble ourselves — our tribe.

That exposes some of the wolves, but not nearly all of them.

To expose some wolves, we need to stop judging their appearance and start judging the things they say (or write).

In other words, we need to think critically. Continue reading

Content questions: will we have the answers?

This is about information: who controls its flow, who uses it, and who watches you when you use it.

This is about you. Because you access information — or content — on the internet, and because you probably create it as well.

Will someone have the power to tell you what content is and is not appropriate? Who controls what happens to the content you publish? Will someone use your content to deceive or mislead?

Just this month, 3 news stories have brought these questions into sharper focus. Will we, as writing professionals, have good answers? We’d better, because I don’t know if anyone else will.

When is content inappropriate? Who decides?

Advertisement captioned Don't worry, it's just Twitter

Scene from a recent ad appearing on Twitter’s website and in movie theaters

On March 1, Twitter CEO Jack Dorsey promised to start measuring the platform’s “health” as a first step to freeing users from trolls and propaganda. (Josh Bernoff does a great job of  breaking down the announcement.) Admitting that “we didn’t fully predict or understand the real-world negative consequences” of Twitter’s free-for-all format, Dorsey promises to get busy and fix the problem.

Can he fix it?  Can he put the lid back on Pandora’s box? It strikes me as too little, too late. Continue reading