Tag Archives: public speaking

The best gifts I’ve received

Gift-wrapped packages

I like gifts. Just don’t say “free gift.” That sets my teeth on edge.

In this gift-giving season, I pause to recognize some of the people who’ve given me gifts during my career. There are lot of them, but these stand out.

The manager who invited me to bring any and every problem to him — as long as I also brought a solution. My solution might not, in the end, be the solution we chose. But it started our conversation, and — most important — it got me focused on fixing, not dwelling on, my problems.

The public-speaking trainer who, early in my career, assured me that my audience wants me to succeed — not make mistakes they can pick apart. To prove his point, he asked me what I want from a speaker when I’m a member of the audience.

A colleague’s advice that speaking or teaching is a form of gift-giving — that my words are something of value, a gift for my audience. People like to receive gifts, he said, and you should enjoy giving them too.

Plastics scene from The Graduate

Just one word: DITA

The team-lead, at IBM in the early 1980s, who encouraged me to learn a precursor of DITA that was just coming into use. Think of Benjamin Braddock and “plastics” — except that I took it to heart. I embraced the idea of structured authoring before I could become too set in my ways as a technical writer. I’ve benefited ever since.

Finally, numerous managers who saw farther than I could and helped me prepare for what was coming — whether it was a new technology or a department-wide layoff. And other managers who took a chance on me, and then — when I didn’t get it right the first time — took a second chance.

I’m grateful to all of them.

I’d like to hear about gifts you’ve received that helped you in your career. Share your stories in the comments.

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