Here’s our new mission statement.
Few sentences are more likely to send a professional community into full-on rewrite mode, sharpening their red pencils, adding a nip here and a tuck there. All the more so when the members of the community are technical writers.
Sarah Maddox just proposed a mission statement for technical writers, and it’s a good one:
Make complex goals achievable within our customer’s context
It’s good because it’s direct and it provides a vision of what we’re all about. It’s good because the word customer reminds us that we’re engaged in a business and the customer (paying or prospective) is paramount. It’s good because there’s no bafflegab like charging paradigms or maximizing synergies.
Still… Here comes my red pencil. Continue reading