A lot of bloggers, including yours truly, have spilled a lot of ink (electrons?) pondering the question, What does the future hold for technical communication?
Sarah Maddox, one of the most insightful technical communicators you’ll ever
meet, recently turned the question on its head.

Image source: Sarah Maddox (ffeathers.wordpress.com)
At her keynote address at the tcworld India conference last month, Sarah asserted that the future is technical communication — and then made a strong case for why that’s so.
The summary of Sarah’s talk, and her accompanying slides, are two of the best things you’ll read all week.
Here’s a paraphrase of what she said. Continue reading