Last week, in his webinar on conditional content, Noz Urbina showed a demo of content reuse using DITA’s conref attribute. I took the opportunity to ask for Noz’s opinion of keys and keyref.
Keys provide a powerful and useful function, Noz replied. But few people use them because the authoring tools don’t do a very good job of making them easy to use. And the tool manufacturers haven’t added the functionality because they don’t think anybody wants to use it.
It’s the classic chicken and egg scenario.
Noz is one of the smartest people in the content publishing space (and I highly recommend viewing that webinar, if a recording becomes available.) But is the story of keys really as simple as he makes it out to be?