Tag Archives: India

When the censors come

Remember when a British Library patron was barred from reading Hamlet because an “overly sensitive” Wi-Fi filter decided the play was too violent?

The press reported the story incredulously, focusing more on the folly of using faulty software than on any actual effort to block people from seeing content that somebody deemed inappropriate.

Even when I wrote about the episode — citing our ethical obligation, as journalists and technical writers, to serve our readers with content that’s truthful and complete — I regarded true censorship as something far away and remote. It happened in places like China, where authorities tried to silence the late dissident Liu Xiaobo. But not here in the democratic West.

That was four years ago. Since then, the faraway threat of censorship has come to our doorsteps. Continue reading

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Technical communication in India: a story of progress

The 17th STC India Annual Conference starts on Friday, with a great program and a great list of speakers.

1350px-Flag_of_India_svgThe enthusiasm for the event reminds me of 2011 when I presented a workshop at an STC India conference. Here, paraphrased, is what I wrote then:

India’s flag features a wheel that symbolizes three aspects of the national character: self-reliance (the wheel was originally meant to represent a spinning wheel), duty and propriety as embodied in the law of dharma, and movement.

The last of the three — movement — sums up a lot of what I’ve seen so far in India. On the street, everything is constantly moving at different paces and in different directions. But it’s moving, and somehow it all works: people get where they need to go, in one piece. Movement, or more precisely progress, also describes the many new buildings and office parks that house many of the world’s great technology companies.

Amid this progress, and certainly part of this progress, are India’s technical communicators. I’ve met several of them through social networking and in person.

STC’s India chapter, and the people in it, are definitely on the move.

Since then, the progress has surely continued. Continue reading