Tag Archives: future

Ten Years from Now: Your Professional Interests Evolve

Last week I reported the results of the Ten Years from Now survey. Today I focus on one question from that survey, and one response in particular that I find intriguing.

You might recall that questions 1 and 2 of the survey asked you to describe the work you’ll be doing 10 years from now.

Question 3 asked, Why did you choose the answers you did for Questions 1 and 2? Here are your responses:

74% – My professional interests will have evolved.
42% – I aspire to work at something different from what I’m doing today.
37% – I like what I’m doing, and I expect to keep doing it.
26% – My life circumstances will have changed.
16% – I won’t be able to earn a living, if I keep doing the same thing I’m doing today.

Handheld device showing augmented reality

Augmented reality (source: http://www.t-immersion.com)

It’s striking that nearly three-quarters of you say that your professional interests will evolve over the next 10 years. If you selected that answer, I’m curious to know what you had in mind. When I wrote it, I was thinking about things like these:

  • New technologies, like augmented reality and the Internet of things, will open up opportunities for new kinds of work.
  • You expect to be in a different (hopefully better) place in terms of things like financial security and work/life balance.
  • You see your current Tech Comm work as a stepping stone to another career (yet, on the other questions, most of you said you wanted to stay in Tech Comm).

But those are only guesses. I’d love to know what you were thinking when you chose that answer: how you envision your professional interests evolving, and how that ties in with your view of the Tech Comm profession. Use the comments area to let me know.

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Ten Years from Now

Ten years from now, fellow technical communicator, if your expectations come to pass, you’ll still be working in the profession — perhaps as an information architect, content strategist, or consultant.

It’s about fifty-fifty as to whether you’ll be following the career path you’re now embarked on, or doing something new. Either way, you’ll still be creating content.

Quill penRecently I asked you to take a survey about what work you’ll be doing in ten years. 14 out of 19 respondents (74%) expect to be in Tech Comm or a related profession.

The top roles you see yourselves filling, besides content developer: information designer/architect (53%), content strategist (42%), manager (37%), consultant (37%), editor (37%). Continue reading

What Will You Be Doing in 10 Years?

New_York_World's_Fair

50 years ago, we were told the future would look like this (source: Wikipedia Commons)

We’ve all heard about how much the technical communication profession is changing. I’d like to hear your thoughts on what it means to you, personally.

Take my 5- to 10-minute survey and share your confidential answers to any or all of the following questions.

If you’re a practicing technical communicator…

  • What will you be doing 10 years from now?
  • Why?
  • What are you doing today to prepare?

The survey is anonymous, so you won’t be found out if you tell me that you hope to take over your boss’s job. Or that you dream of hacking into poorly-designed websites to insert Tech Comm-themed banners.

I’ll post the results on this blog in a couple of weeks.

If you’re in need of inspiration, here are some resources that might help.

Learning, Unlearning, and Relearning

The illiterate of the twenty-first century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.

Alvin Toffler, quoted by Jack Molisani in Be the Captain of Your Career

I’d seen this quotation before and liked it. But either the quotation stopped, or I stopped reading, after the word learn.

"My brain is full" cartoon

By unlearning things, I hope to avoid situations like this. (Source: The Far Side)

When I encountered the whole quotation I was brought up short. Sure, I recognize the need to learn — and keep on learning — in today’s world. (I even wrote about it recently.)

But do we need to unlearn and relearn too? What in the world does Toffler mean?

Then I thought of some things I’ve had to unlearn in my own life. Continue reading

Hot Lead to Hot Technology: Whither Technical Communication?

This month I was called in to assist on a technical-writing project that uses old technology. Really old technology. Which got me to thinking: the variety of output formats for our content, the number of tools for developing that content, and the range of skills needed to master all of the above, have never been greater. What does that mean for the people in our profession?

I began working in technical communication around the time that disco died (thank heaven) and Jimmy Carter was wearing cardigan sweaters. Everything we produced took the form of printed documents. At IBM we used a relatively new markup language called SCRIPT/VS, with which we could control indentation and vertical spacing. The U.S. Government, then as now one of the most prolific publishers on the planet, had embraced MilSpecs (military specifications).

Most technical communicators at that time were still in the “hot lead” world, composing on a typewriter (usually) and than handing their content over to be typeset and printed on a literal printing press.

1980: A gently-sloped pyramid showing a limited set of tools and formats

1980: Print, print, print

I’ve drawn a pyramid to represent the output formats and tools we worked with then. There weren’t very many of them, and the distance from the bottom of the pyramid to the top — in terms of training and skill set — was pretty small.

1995: Taller pyramid showing new tools like HTML and PageMaker

1995: Brave new online world

By the time I’d settled into mid-career, desktop publishing was all the rage. Microsoft Word (introduced in the mid ’80s) was already a staple of most Tech Comm departments. The World Wide Web, as it was then known, introduced many technical communicators to a new kind of writing: semantic-based tagging, in the form of HTML. We were excited to see our content displayed on computer screens and not just on printed pages.

The old formats and tools were still in place — although “hot lead” was fast fading from the scene. But the pyramid had become more crowded. The distance had increased from the top, where the cool kids got to play, to the bottom.

2014: Still taller pyramid, showing older tools at bottom and new ones, like HTML5, at the top

2014: Publishing everywhere

Nearly 20 years later, the pyramid has grown again. Many Tech Comm projects are still done in Word — probably more than with any other single tool. MilSpecs are still in common use. Hard-copy (or at least PDF) still predominates.

I used to tell my students they could do practically any job if they knew an authoring tool (besides Word), a help-authoring tool, and a graphics tool. But today’s jobs increasingly require new skills like structured authoring and mobile-app development.

But we’re also creating content that’s integrated with the technology, and content that displays on tablets and smartphones, using new tools that are both text-based and graphical. Today, there’s a sizable leap from the skills needed to work with the old technology to those needed to work with the new.

2020: The steepest pyramid of all, with new technologies (like wearable technology) included

2020: To infinity and beyond

In the not-so-distant future, I see us making use of even more new formats and tools. Augmented reality. Wearable technology. Things we don’t yet have a name for. Yet the demand for Word, for PDF, for the older technologies, won’t go away. The pyramid continues to go higher.

So what will our profession look like?

  1. Are we evolving to a place where everyone is a specialist and no one is a generalist? After all, while anyone can master a few technologies, it’s impossible to be proficient in them all.
  2. In light of #1, how will we buck the trend toward recruiters who seek candidates based on the tools they know?
  3. Will certain parts of the Tech Comm business — particularly the parts that rely on the older technology — become commoditized? (For that matter, there’s significant support for the idea that the whole profession is becoming commoditized, and I can’t say for sure that it isn’t.)
  4. What’s the best way to train people who are entering the profession? People who are already in the profession and who want to burnish their skills?

I very much want to hear what you think. So please drop me a line (or several lines) in the comments area.

Are you ready for the future of content?

Guess what’s become a hot topic in the content strategy blogs? Good writing.

Brittany Huber laments that there’s so much bad writing out there, and offers some keys for finding the “really good stuff.” For Brittany, the good stuff is clear, scannable, accurate, and inventive.

Meanwhile Kathy Wagner sounds a call for well-written content, saying that good content engages, persuades, and just plain feels good. Kathy points out that “[a]udiences are typically affected in a positive way by one of two things: a truly compelling story, or well-crafted writing.”

quill penAs a writer I’m thrilled. This is right in my sweet spot. Despite what I’ve said about “good enough” being the new measure of quality, I’m delighted to hear content professionals reassure me that craftsmanship still has value.

So if everyone’s in favor of good writing, why aren’t there oceans and oceans of good content out there?

Continue reading